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Works with Windows 8, Windows 7, 2008,
Vista, 2003, XP
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in application mode,
service mode,
and safe mode!
- Browser NOT
Required
- .Net NOT required
- ActiveX NOT required
- Java NOT required
Stop paying monthly fees!
RemoteZilla is the PC remote
support software that you
own and control.
RemoteZilla
remote-control support software will automatically establish a remote desktop sharing connection with your technician. The technician can see and operate the customer's remote
computer almost like being there in person, the technician can logoff/logon or reboot
the remote computer and reconnect before the logon prompt even if
it is running in safe mode or if the customer is away from their computer. The
RemoteZilla remote assistance session can be initiated remotely by the technician for
unattended remote support.
To present
a more professional appearance to the customer, the remote
support software window
titles can be customized with you own company name.
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Remote
Support a PC anywhere On-Demand
through firewalls
in seconds
not minutes.
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RemoteZilla
is powerful, easy to use remote support software that is a one-time purchase and lets your technical
support staff
remote assist a
PC anywhere on the internet through firewalls
in seconds with
no
configuration. Work
smarter, save time and money providing full remote
support help
desk services to multiple clients simultaneously. Transfer files,
chat,
re-boot
& auto-reconnect and control a remote system in
real-time without pre-installing software on the
remote computer even in "Safe
Mode".
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The
connection process
step-by-step . . .
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The customer clicks a Link
on your own website or runs it from an email
attachment, a link in a live help
session, an on-line chat, hard drive, network share, floppy disk,
CDROM, USB drive etc...
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The customer selects "Run"
The remote control connection is immediately
established with your help desk representative allowing them to see the
remote desktop in a resizable window and control the remote mouse and
keyboard on the remote customer's system in real-time.
DONE!
It's
simply that quick and easy!
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RemoteZilla is
mature, industry proven VNC compatible remote assistance software that is
fully Vista and 2008 compatible. Multiple customers can connect to one technician or one technician can connect to multiple customers simultaneously. Customer connections can be passed to another
technician or additional technicians can join the support
session.
Remote Support using
point-to-point and/or RemoteZilla Reverse Proxy Software (Click to enlarge)
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RemoteZilla has a huge
arsenal of built-in and customizable remote
support tools.
In addition to the
40 built-in remote system tools, there
are 10 user customizable remote tool commands, a catch-all embedded remote
tools folder
allowing you to add an unlimited number of remote support tools by simply dropping them into a folder as well as
an additional customizable link that can be used to launch your preferred
remote support tools website, a remote
operator pager, built-in chat, 2 way file transfers, 3 remote reboot
methods and a
feedback link that can be used to automatically launch a web
page or email at the end of the remote assistance session.
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